I have learnt some of the biggest lessons in my life by being in the company of selfless people. One such name that has always rekindled hopes, even in the state of uncontrolled inner turbulence, in me is Sister Mercy Mathews. She is, without a second thought ever, matron of Khetarpal Hospital and one of the best persons that stepped in the realms of my life ever. I am yet to see a more disciplined individual than her. She has never turned a minute late for her duties in past 15 years.
Most of my old patients know her, and take pride in the fact of knowing her, for they believe to have been looked after by the most angelic personality ever. Sister Mercy remains imperturbable, and glowing even in the face of prevalent chaos and mounting work load. She, possibly, is alien to the concept of any other vocal tone except to that of utter compassion and care. Many a times, patients’ relatives, in a frenzied state, tend to speak harsh, but that hasn’t came across her way of displaying the most beatific and saintly spirits.
I have seen her fighting some of the callous battles of life alone with undeterred belief in the power of hope and belief; needless to say she has been able to overcome every possible atrocity that crossed her life. I make it a point to appoint the newly joined staff nurses under her supervision so that they may take a slice of life and attempt to reinvent themselves. I have never had a patient complaining directly about her, and the list of patients who genuinely express eloquent words for her selfless nature, compassionate attitude and kind gestures seem to be on a constant uphill.